Shipping policy
Production Time
Our products are made to order with careful, hands‑on craftsmanship.
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Most custom orders take 10–20 business days to produce.
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Production time may vary based on pattern availability and order volume.
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We may request photos or measurements to ensure a precise fit.
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Every set is crafted in Southern California with attention to detail and quality.
Shipping & Delivery
All orders ship from our Southern California facility.
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We ship via ground service; delivery typically takes 1–5 business days, depending on your location.
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Shipping time is in addition to production time.
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A tracking number will be emailed once your order ships.
Returns
Custom, made‑to‑order items are non‑returnable. We stand behind the fit and craftsmanship of our products and will work with you to resolve any concerns related to fit or quality. For full details, please refer to our return policy.
Warranty
Your purchase includes a 1‑year warranty covering defects in workmanship and materials. This does not include normal wear, color fading, accidental damage, or issues caused by improper installation or use.
Color & Material Disclaimer
Product images are for reference and may vary slightly from the final item. Color can be influenced by natural variations in the tanning process, dye absorption, and changes between dye lots. Screen settings and lighting may also affect how colors appear. Sample swatches are available for a small, refundable fee if you’d like to confirm color before ordering.