Refund policy

Return Policy

You have 30 days from the date your order arrives to request a return.

Eligibility

Items must be unused, unworn, and in original packaging,  Proof of purchase is required.

To start a return, email info@cappedandcovered.com. Once your return is approved, we’ll provide the shipping details. Packages sent without approval cannot be accepted.

For any questions, you can reach us at info@cappedandcovered.com.

Damages or Issues

Please look over your order when it arrives. If anything is damaged, defective, or incorrect, contact us right away so we can take care of it.

Non‑Returnable Items

We cannot accept returns on:

• Custom or personalized items

• Perishable goods

• Personal care items

• Hazardous materials, flammable liquids, or gases

Sale items are final sale.

Exchanges

If you need a different item, the fastest option is to complete a return (once approved) and place a new order.

Refunds

Once your return is received and inspected, we’ll notify you of approval. Approved refunds are issued to your original payment method. Your bank or card provider may need additional time to process the credit.